Visual Support

Screenshots

Description

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: • HD Audio • Video frame rate auto adapt • Screen sharing and co-browsing • Live remote pointer • 2 ways drawing and annotations • Pause video, photos and picture saving • Session recording The app does not allow the remote agent to access any data stored on your device.

FAQ

How to download Visual Support?

You can download Visual Support using the Download APK button from above.

How to install Visual Support?

1. Download the latest version of Visual Support using the button above.
2. Click on the downloaded file and click install.
3. After the installation went successfully click on open.
4. OPTIONAL: Search on your system for Visual Support and click on the icon to open it up.

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